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FAQs
Shipping & Delivery
How long does shipping take?
Learn about our standard and expedited shipping times.
Do you ship internationally?
Yes, we ship worldwide with tracking included.
Where is my tracking number?
Track your order using your email or order ID.
My order is missing, what do I do?
We’re here to help resolve missing packages quickly.
Are there any delivery delays?
Check for recent shipping updates or service issues.
Returns & Exchanges
What is your return policy?
Return or exchange items within 30 days of delivery.
How do I start a return?
Use our return portal to begin your return process.
When will I receive my refund?
Refunds are processed within 5–7 business days.
Can I exchange my item?
Exchanges are available for size or color issues.
My item is damaged. What now?
Let us know right away so we can fix the issue.
Orders & Payments
Can I cancel or change my order?
Orders can be modified within 1 hour of purchase.
What payment methods do you accept?
We accept credit cards, PayPal, Apple Pay & more.
Do you offer discounts?
Subscribe to get exclusive promotions and offers.
Did my order go through?
You’ll receive a confirmation email within minutes.
Do you offer gift cards?
Digital gift cards are available in various amounts.
Products & Materials
How do I choose the right size?
Use our size guide for accurate measurements.
How do I care for my clothes?
Check the tag and our care guide for instructions.
Are your materials sustainable?
Yes — we use organic, recycled, and low-impact fibers.
Are your products allergy-friendly?
All items are hypoallergenic and chemical-free.
What if an item is out of stock?
Sign up for restock alerts on the product page.